Betting Rules

1. General betting conditions

You must have an active account and be legally permitted to use online gambling services in your location before placing a bet. You are responsible for providing accurate account information and for keeping your login details secure. Bets must only be placed from an accepted location and through the account belonging to the person placing the bet.

Snatch Casino may apply identity, age, location, payment and account checks before or after a bet is accepted. A bet may be delayed, restricted, rejected or cancelled where a check is incomplete, where account information cannot be verified, or where the activity does not comply with applicable law or the website’s terms.

The rules shown for a particular sport, competition, game, market or promotion may contain additional conditions. Those product-specific rules form part of the agreement for that bet. If there is a difference between general information and the rules displayed for a particular market, the applicable market rules and the general Terms and Conditions will be considered together.

• Only one person may use an account to place bets.
• You must not allow another person to access or operate your account.
• You must not use the service for unlawful activity, fraud, collusion, money laundering or attempts to interfere with the website.
• You should review the selection, odds, stake and potential return before confirming a bet.
• A bet is not guaranteed until it has been accepted and recorded in your account history.

3. Events, markets and settlement

Markets are settled using the official result or other result source specified in the relevant market rules. The result may be based on the official governing body, competition organiser, event authority or an equivalent recognised source. Results are not normally determined by unofficial reports, social media posts or initial commentary alone.

The settlement method can depend on the sport, event and market. For example, a market may be settled at the end of the scheduled event, after a specified period of play, or when an official result is declared. A later amendment to a result will only affect a settled bet where the applicable rules permit a settlement review or correction.

Cancellations, postponements and abandoned events

If an event is cancelled, postponed, abandoned, interrupted or rescheduled, the relevant market rules will determine whether bets remain valid, are carried forward, are settled on an official result or are made void. Different markets on the same event may be treated differently. A selection can therefore be void while another selection remains valid.

Where a selection is made void in a multiple or combination bet, the bet may be recalculated using the remaining valid selections, subject to the applicable rules. If all selections are void, the relevant stake may be returned according to those rules. A bet is not automatically void merely because an event is delayed.

In-play and live betting

In-play markets are offered only where available and may be suspended while an event is taking place. Live scores, displays, statistics and commentary may be delayed or contain errors, so they should not be treated as a guarantee of the current position. The official settlement source and market rules take priority.

Bets submitted during a suspension, immediately before a material event or while information is being updated may be rejected, delayed or reviewed under the relevant rules. If a bet is accepted in error after a market should have been suspended, the market rules may allow the bet to be cancelled or corrected.

5. Returns, disputes and responsible betting

Any return is calculated using the accepted stake, the confirmed odds and the applicable settlement rules. The account history should show the status and outcome of each bet once it has been processed. A displayed balance may be adjusted if a settlement, result or account entry is later corrected under the rules.

If you disagree with a settlement or believe a bet has been processed incorrectly, check the market rules and bet confirmation first. You can then use the website’s available support or complaints process. Include the relevant bet reference, event, market, date and a clear explanation of the issue. Do not send passwords or other sensitive security information in a complaint.

Complaints are reviewed using the available account records, bet details, market rules, result sources and relevant communications. The outcome may include confirmation of the original settlement, a correction, a voiding decision or a request for further information. Any applicable time limits and escalation options are set out in the general Terms and Conditions or complaints information.

Bet within your limits

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you begin and avoid betting with money needed for essentials. Consider using the responsible gambling tools available on the website, such as deposit controls, activity reminders, time-outs or account closure where offered.

• Only bet what you can afford to lose.
• Take regular breaks and avoid chasing losses.
• Do not bet when affected by alcohol, drugs, stress or strong emotions.
• Never borrow money or sell possessions to fund betting.
• Seek independent support if gambling is becoming difficult to control.

These Betting Rules are general information and do not replace the website’s full legal terms or any product-specific rules. Rules may be updated from time to time. You should review the current version before placing a bet and stop using the service if you do not understand or accept the conditions that apply.